Orlando Homes To Go charges an flat hourly rate, and cleaning services are based on the scope of the cleaning project. Service includes up to a 10 miles radius, a standard mileage rate applies thereafter. With our services, depending on the request will determine who provides supplies to complete the task. In order to provide the best possible service for our clients we know that it is critical that communication is clear and understood from both sides.
Keys and Alarm Systems Most clients provide a copy of the house keys for entry purposes; we take extreme measures to protect each key. We assign each clients key and secure it in a safe at our business location. Another option is to leave a key in a lockbox on premises. We always discourage leaving keys under mats,etc.
All service requests must be made least 24hrs in advance for proper scheduling purposes. A credit card is required on file for security purposes only. Your information is confidential and is never shared with 3rd parties.
Payments for all services are due immediately time of services rendered. We accept Cash, Checks, Discover, Visa, Master Card, and American Express. You may pay Online via Paypal or in person via “Square”.
RESCHEDULING / CANCELLATION POLICY
Rescheduling: Orlando Homes To Go recognizes field services sometimes require rescheduling that is out of our control. We always honor a (1) time scheduling modification at no additional cost if an opening becomes available within the same day of scheduled service. Bounced checks will incur an additional fee of $20.00. Cancellations require a 24 hour notice, failure to do so will incur a $10.00 convenience fee.
ACKNOWLEDGEMENT – LIABILITY DISCLAIMER
Orlando Homes To Go does not provide liability insurance for the protection of individuals, groups, organizations, businesses, spectators, or others who may participate in “business support services”.
This release extends and applies to, and also covers and includes, all unknown, unforeseen, unanticipated and unsuspected injuries, damages, loss and liability and the consequences thereof, as well as those now disclosed and known to exist. The provisions of any state, federal, local or territorial law or state providing substance that releases shall not extend to claims, demands, injuries, or damages which are known or unsuspected to exist at this time, to the person executing such release, are hereby expressly waived.
I hereby agree on behalf of my heirs, executors, administrators, and assigns, to indemnify OrlandoHomesToGo.com and its officers, strategic partners, board members and employees, joint and severally from any and all actions, causes of actions, claims and demands for, upon or by reason of any damage, loss or injury, which hereafter may be sustained by participating in any “support services”.
It is further understood and agreed that the said “business support services” is not to be construed as an admission of any liability and acceptance of assumption of responsibility by OrlandoHomesToGo.com, its officers, board members, strategic partners and employees, jointly and severally, for all damages and expenses for which OrlandoHomesToGo.com, its officers, strategic partners, board members and employees, become liable as a result of any alleged act of participant.